Legal notice — Healthcall

Legal information for the healthcall.be website, published by Groovit SRL, Frasnes-lez-Anvaing, Belgium.

Site publisher

The website healthcall.be is published by:

  • Corporate name: Groovit SRL
  • Legal form: Belgian-law private limited liability company (SRL)
  • Registered office: Chemin d’Ellignies 31, 7910 Frasnes-lez-Anvaing, Belgium
  • Company number (BCE): BE 0670.582.675
  • Intra-Community VAT number: BE0670582675
  • Companies Register: Hainaut Business Court
  • Email: contact@healthcall.be
  • Phone: +32 69 60 12 22
  • Legal representative: Benoît Verhaeghe, manager

Publication director

The publication director of healthcall.be is Benoît Verhaeghe, in his capacity as manager of Groovit SRL. Any question concerning the editorial content of the site can be addressed to contact@healthcall.be.

Site hosting

The website healthcall.be is hosted by Diogenius, a premium host based in Belgium. The infrastructure is located in Belgium, on a high-availability private cluster, with server redundancy and triple MongoDB database in mirroring. This architecture is described in detail on the /en/ecosystem page.

Intellectual property

All elements composing the healthcall.be website — structure, navigation, texts, images, photographs, graphics, logos, trademarks, databases, source code and executable code — are the exclusive property of Groovit SRL or its partners, and are protected by Belgian and international intellectual property provisions (Book XI of the Code of Economic Law, copyright, trademark law, database law).

Healthcall is a trademark used by Groovit SRL. Third-party logos and trademarks visible on the site (Blueup, Shelly, Lehmann, Pragma, Sonitor, Ajax, 3CX, Snom, Grandstream, Doro, Ubiquiti, Samsung XCover, Crosscall Core, CAT S, Sonim XP, etc.) remain the property of their respective holders and are used only for informational purposes, to illustrate Healthcall’s technological partnerships.

Any reproduction, representation, modification, publication, adaptation, translation or exploitation — total or partial — of the site’s elements, by any process whatsoever, is strictly prohibited without prior written authorisation from Groovit SRL. Any unauthorised exploitation engages the civil and/or criminal liability of its author. Contact for any authorisation request: contact@healthcall.be.

Liability

Groovit SRL makes every effort to provide, on the healthcall.be website, accurate, up-to-date and verified information. Despite this care, errors, omissions or imprecisions may remain. Published information is for indication only and is subject to change without notice.

The user acknowledges:

  • using site information at their own responsibility;
  • verifying the accuracy, relevance and legality of information before any purchase or investment decision;
  • that technical and commercial descriptions do not replace a written quote or signed contract.

Groovit SRL cannot be held responsible:

  • for direct or indirect damages resulting from access to or use of the site;
  • for technical interruptions, unavailability or anomalies;
  • for the content of third-party sites accessible via outgoing links. Including an external link constitutes neither approval nor partnership with the linked site.

Personal data (GDPR)

Groovit SRL processes personal data collected via the healthcall.be website (contact form, demo request) in strict compliance with Regulation (EU) 2016/679 (GDPR) and Belgian Law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.

Detailed processing modalities — purposes, legal bases, retention periods, recipients, transfers outside the EU, security — are explained in our privacy policy.

Your rights — in accordance with GDPR articles 15 to 22, you have the following rights over your personal data:

  • right of access;
  • right of rectification;
  • right of erasure (“right to be forgotten”);
  • right to restriction of processing;
  • right to object;
  • right to portability;
  • right to withdraw consent at any time, without this withdrawal affecting the lawfulness of processing carried out before this withdrawal;
  • right not to be subject to an automated individual decision.

To exercise these rights, send your request to contact@healthcall.be or by post to Groovit SRL’s registered office, accompanied by proof of identity.

Right of appeal: if you consider that the processing of your personal data does not comply with regulations, you have the right to lodge a complaint with the Data Protection Authority (DPA), Rue de la Presse 35, 1000 Brussels, phone +32 (0)2 274 48 00, email contact@apd-gba.be, website autoriteprotectiondonnees.be.

Cookies and trackers

The healthcall.be website makes minimal use of cookies and trackers, in compliance with GDPR and the ePrivacy directive. Precise modalities (tools used, purposes, durations, opt-out option) are described in our cookie policy.

In summary: Matomo (analytics) configured without cookie and with IP anonymisation; Microsoft Clarity (heatmaps) loaded with delay and aggressive personal data masking; Cloudflare Turnstile (form anti-spam) without tracking cookie; Cal.com (demo booking) iframe loaded only on explicit user click. This technical architecture allows not displaying a blocking cookie banner while fully respecting the legal framework.

Applicable law and competent jurisdiction

These legal notices, as well as any relationship between Groovit SRL and users of the healthcall.be website, are governed by Belgian law, to the exclusion of any other legislation.

In case of dispute, and failing prior amicable resolution, exclusive jurisdiction is granted to the courts of the Hainaut judicial district.

For consumer disputes (if applicable, although the site targets a B2B audience), the user can also resort to the European online dispute resolution platform: ec.europa.eu/consumers/odr.

Credits

  • Design, publication and art direction: Groovit SRL, Frasnes-lez-Anvaing.
  • Web development: Healthcall team.
  • Typefaces: Plus Jakarta Sans and Fraunces, distributed under SIL Open Font License 1.1.
  • Functional icons: lucide-astro (ISC licence).
  • Framework: Astro 6 (MIT licence).
  • Hosting: Diogenius, Belgium.

Contact us

For any question relating to these legal notices, content published on the site, or to report illegal content:

  • General email: contact@healthcall.be
  • Phone: +32 69 60 12 22
  • Postal address: Groovit SRL, Chemin d’Ellignies 31, 7910 Frasnes-lez-Anvaing, Belgium

Last update: 25 April 2026.