The Healthcall ecosystem in 12 modules

Discover the twelve Healthcall modules for care homes: resident safety, communication, management and infrastructure. Open architecture, Belgian private cluster.

What is the Healthcall ecosystem?

The Healthcall ecosystem is a modular software suite for Belgian care homes, published by Groovit since 2017 in Frasnes-lez-Anvaing. It covers twelve critical functions of MR daily life, distributed across three families: resident safety, communication, management and infrastructure. Each module installs independently or in combination with the others, with no integration surcharge, no double entry, no costly migration. Healthcall today equips around twenty facilities of 30 to 150 beds, securing the daily life of approximately 1,250 residents.

The ecosystem rests on two founding choices. First, an open architecture: Groovit is not a manufacturer, does not sell its own hardware and integrates partner equipment chosen per each residence’s needs — Blueup, Samsung XCover, Crosscall Core, CAT S, Sonim XP, Snom, 3CX, Shelly, Ubiquiti, Doro, Grandstream, Ajax, Pragma, Sonitor, Lehmann. Second, an affirmed technological independence: you are not prisoner of a proprietary catalogue, you do not undergo imposed obsolescence, you keep hand on your hardware choices.

The whole runs locally on a server present in your MR, synchronised with a high-availability private cluster hosted in Belgium at a Belgian premium host, with triple database in mirroring and native GDPR compliance. Four major updates are included each year, with no evolution surcharge and no stuck software generation: a facility installed in 2017 today enjoys the same functional level as a facility installed in 2026. The ecosystem deploys in two days for a standard configuration.

  • 12 modules

    Deployable à la carte

    one contract, one interface

  • 3 families

    Business logic

    safety, communication, management

  • 2 days

    Standard installation

    60-100 bed MR, no interruption

  • 100% BE

    premium private cluster

    triple database, native GDPR

For more: our independent integrator positioning · pillar nurse call module · nurse call technologies guide.

Resident safety — prevent, detect, locate

The first mission of a care home is the physical safety of its residents. Three Healthcall modules cover the most frequent risks: wandering by disoriented residents, falls, and real-time location tracking. Each relies on passive sensors and Bluetooth Low Energy beacons — no permanent intrusive device is imposed on the resident.

  • Wandering prevention

    Discreet BLE wristband on the resident, beacons at doors, lifts and sensitive transit points. Precise alert — room, door, time — on the terminal (smartphone or DECT) of the nearest carer. Configuration per resident profile, floor, time slot. [Module →](/en/solutions/wandering-prevention)

  • Fall detection

    Sonitor sensors in rooms and bathrooms, embedded intelligence to distinguish real fall from brief movement. No wristband to wear, no button to press. Escalation if no handover in 30 seconds. [Module →](/en/solutions/fall-detection)

  • Resident geolocation

    Indoor BLE + outdoor GPS for gardens and secured exteriors. Real-time building plan, history, custom zones per resident. Useful for safety, call routing and team reassurance. [Module →](/en/solutions/resident-tracking)

Communication — smooth exchanges without replacing them

Exchanges between residents, carers and management are the daily material in MR. Four Healthcall modules structure these exchanges without ever replacing human contact: they smooth, trace and prioritise. The pillar module — nurse call — is the software heart around which the carer phone, resident phone and IP intercom revolve.

  • Nurse call (pillar module)

    The software heart. Eleven sub-functions: login/logout, action logging, handover, presence, signal lamp, time clock, dashboard, reports, night round, emergency button, news. Open architecture Blueup, Lehmann, Ajax. Foundation of the eleven other modules. [Module →](/en/solutions/nurse-call)

  • Carer phone

    Professional Android smartphone or DECT, or mix. Native 3CX, Snom, Grandstream, Doro integration. Single carer terminal: internal/external calls, Healthcall alerts, action logging, news. No more dual equipment. [Module →](/en/solutions/carer-phone)

  • Resident phone

    Doro phones with shortcut keys configured per resident, hearing aid compatibility, group billing. Centralised line, no individual operator contract. [Module →](/en/solutions/resident-phone)

  • IP intercom

    Corridor intercoms, room entry or main entrance, integrated into the same system as nurse call. Visualisation on smartphone or DECT, remote opening, logging. Grandstream, Snom IP compatibility. [Module →](/en/solutions/intercom)

Management and infrastructure — pilot, secure, optimise

Behind care, the daily management of a care home requires tools to pilot, trace and optimise. Five Healthcall modules cover this dimension: a hub module (central supervision) and four operational modules (access control, scheduled care, professional building automation, technical task management).

  • Central supervision (hub module)

    Single screen for the whole ecosystem: calls, falls, wandering, rounds, fire/intrusion alarms, accesses. Day/night auto-switch, multi-station, configurable indicators. Cockpit of your safety. [Module →](/en/solutions/central-supervision)

  • Access control

    Badges, codes, BLE wristband with profile + schedule + zone. Native integration with intercom, wandering prevention, fire panel. Tracing for security audit and AViQ inspection. [Module →](/en/solutions/access-control)

  • Scheduled care

    Individualised plan, 4 canonical moments, action logging in 3 sec on smartphone or DECT, AViQ/Iriscare/Zorginspectie compliance reports. Integration with the resident medical record. Traceability per royal decree. [Module →](/en/solutions/scheduled-care)

  • Professional building automation

    Lighting, zone heating, blinds, fire emergency scenarios. Open Shelly, Pragma, Sonitor equipment. Energy savings + non-dependence with the SSI. [Module →](/en/solutions/professional-building-automation)

The 12th module, technical task management, lets carers declare faults from their phone, route to the right technician, track external providers, aggregate costs per asset. Module →

The 12 Healthcall modules connect to a single ecosystem, with shared infrastructure (BLE beacons, smartphone or DECT, local server, supervision). Illustrative visual (client shoot to be produced).

Open partner architecture

Healthcall is not a manufacturer. We integrate market equipment chosen per care home need:

  • IoT and sensors — Blueup (BLE beacons), Lehmann (medical buttons), Pragma (environment sensors), Sonitor (ultrasound), Ajax (anti-intrusion), Shelly (building automation)
  • Telephony — 3CX (IP central), Samsung XCover, Crosscall Core, CAT S, Sonim XP (professional Android smartphones), Snom, Grandstream, Doro (DECT and terminals)
  • Network — Ubiquiti UniFi (Wi-Fi access points, PoE switches, segmentation routing)
  • Hosting — Belgian premium host (Belgian premium host, private cluster, triple database mirroring)

This open architecture is your protection: if a partner abandons a model or raises its prices, we can substitute without rebuilding the system. You are not prisoner of a vendor lock-in.

Modular and progressive deployment

The ecosystem is designed to start with one module — typically the pillar nurse call — then extend at your pace. Adding fall detection on a system in production is a half-day operation. Adding wandering prevention is comparable. Adding professional building automation takes a bit more time depending on perimeter scope, but requires no software migration.

This extension requires neither overhaul, nor dual cabling, nor integration surcharge. Each module shares the same technical base: 868 MHz wireless network or Wi-Fi, BLE beacons, local server, smartphones pro or DECT, unified interface. The four annual major updates apply to all modules at once, with no version evolution cost.

For a complete technical comparison: guide to nurse call technologies · Belgian MR regulation guide.

Take action

You’re considering migrating from an existing nurse call system, equipping a new care home, or extending the functional coverage of an existing facility? Request a free technical audit — building, existing infrastructure, current equipment, priority use cases. We provide a line-by-line quote with no opaque package, in less than two weeks. The first project is co-supervised by our team. No imposed multi-year commitment.